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Hagan Ultra bindings are very simple and durable, but eventually (probably at least one season unless you tour an extreme amount) the U Springs will wear out. Replacing the U springs is relatively simple. See the videos below for instructions on how to replace the U Springs. Having and using a Seeger Tong will help tremendously, but using a rubber mallet and flathead screwdriver will help. Pry and tap very carefully.
These instructions apply to:
Here's a small money saving tip: when your U Springs start to wear, you can extend their life, before having to replace them entirely, by simply removing them and flipping them over to the unworn side!
I have received numerous reports that Black Diamond retailer and customer support is terrible for the BD Helio 110, BD Helio 145, BD Helio 180 and BD Helio 200 bindings. So good luck getting replacement parts through Black Diamond. Better to get service and support from Hagan Ski USA. We actually care about lightweight ski touring and providing customer support. It isn't just an uncared for product niche to be filled, as appears to be the case for Black Diamond. Unlike Black Diamond, we are a small company that doesn't make gear in China.
Heel Flaps occasionally break. Be a Boy Scout. Be prepared. I recommend ordering a replacement set of U springs and Heel Flaps for your Ultra bindings . When (if) your U springs wear down too much, you can replace them at your convenience instead of having to order and wait for new springs. And if a heel flap should break, be prepared and replace it immediately – again without waiting.
Check and adjust the tightness of the Heel Pin Cover System periodically! Heel Pin Cover Plate rotation needs to be sufficiently tight so that the plate stays in place, either fully closed (uphill mode) or fully open (downhill mode). Adjust the tightness of the cover plate with a #10 Torx wrench. If the plate is too loose, it can rotate into a upright position, and subsequently break when a boot steps down on it. Heel pin cover plate breakage is not covered under warranty, but we provide replacement cover plates at low cost. Hagan Ultra binding replacement parts and accessories:
Videos showing how to replace Hagan Ultra and ATK World Cup U springs:
Video showing the Seeger Tong:
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